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To ensure fair scheduling, efficient operations, and the best experience for all users, the following policies apply to all ice time reservations at the Kent State Ice Arena. 

Rental Policy 

Rental Rate

• $275 per hour

• Minimum rental duration is one hour; additional time may be purchased in 5-minute increments based on availability.

• Ice availability is subject to existing arena programs and priority scheduling.

• Rate includes ice time only. Amenities such as skate rentals, skate aids, or other equipment are not included. 

Facility Use Agreement

• A signed Facility Use Agreement is required for all rentals

• This legal agreement outlines the terms and conditions of use, ensuring clarity, transparency, and mutual protection

• The agreement promotes responsible use and helps ensure a safe and well-managed facility 

Insurance Requirements

• Renters (Licensees) must provide proof of General Liability Insurance with a minimum coverage of $1,000,000

• ºÚÁÏÍø and Recreation and Wellness Services must be listed as an Additional Insured and/or Certificate Holder 

Payment

• Organizations with contracted ice will be invoiced monthly, with payment due within 30 days of receiving an invoice

• Individual rentals must be paid in full prior to the scheduled ice time

• Accepted payment methods: check or credit card (Visa, MasterCard, Discover) 

Cancellation Policy 

Notice Requirement

• Cancellations or returns must be submitted at least 30 days in advance of the scheduled rental 

Late Cancellations

• If less than 30 days’ notice is provided, the renter will be responsible for the full cost unless the ice is resold

• If the time is successfully resold, the original customer will not be charged 

Cancellation Process

• Cancellations must be submitted in writing via email to Ice Arena management

• Early notice is encouraged to increase the chance of rebooking the time slot 

Exceptions

• The Ice Arena may consider exceptions for cancellations due to extenuating circumstances (e.g., severe weather) 

Facility Usage Adjustment Policy 

Schedule Adjustments

• The Ice Arena reserves the right to adjust start and end times to accommodate programming and maximize facility efficiency

• Customers will be notified in advance of any changes whenever possible, and efforts will be made to minimize disruptions